How to Instantly Resolve QuickBooks Error OL-393

QuickBooks Error OL-393 shows up during connecting with bank servers or while downloading banking transactions online. It may also generate because your account information has changed or you haven’t turned on a specific service, such as online bill pay. 

If you are looking for a personalized and professional resolution for this issue, kindly get in touch with us by dialing +1 (800) 314-0226 

 

 How to comfortably resolve Financial institution error message OL-393?

These errors can take place due to incorrect bank account settings or damaged QuickBooks set up. The solutions for this are listed below:

Solution 1: Setup a New Company File for testing

1. Click on the File tab and then select the New Company option.
2. Press the Express Start option.
3. Fill in all the essential information to build a company and click on the Create Company button.
4. If you do not receive any error while applying this test company file, kindly follow further troubleshooting steps.
5. In case the issue persists, then there is a high possibility that the reason is technical glitches at your bank end. You should definitely contact your Bank for future help.
6. Once you reach out to your Bank, check with them for account verification so that you can use QuickBooks without getting Error OL-393.

Solution 2: Reset your QuickBooks Account Connection

This solution is highly effective in solving Intuit QB Error Message Code OL-393.

1. Click on the Chart of Accounts option from under the Lists tab.
2. Discover and right-click the account and select the Edit Account option.
3. In the Bank Feed Settings tab, click on Deactivate all online services.
4. Click on OK and then press Save & Close. These steps will help resolve the OL-393 Error.

Once the account online bank feed is deactivated, you need to reactivate the online bank feed again by following the below steps - 

1. For Direct Connect – click on the Bank Feeds option under the Banking tab and choose the Setup Bank Feed for an Account option.
2. Select your designated Bank and key in all requisite data.
3. Follow all on-screen instructions to complete the process. This step will have helpfully helped solve QuickBooks banking error OL-393.
   
   
4. For Web Connect – Login to your online bank account, download the transaction file in a .qbo format and save it onto your desktop.
5. Click on the Utilities option under the File tab.
6. Click on Import and then hit the Web Connect Files option.
7. Choose the .qbo file saved on the desktop and click Open.
8. Now choose the Use an existing QuickBooks account option in the Bank Account.
9. Hit on OK after you see data successfully read on QuickBooks. Post completion, you shall have resolved QuickBooks Error code OL-393.

Solution 3: Check your QuickBooks for Inactive Accounts

This solution is efficient in solving OL-393 QuickBooks Error.  

1. Choose Chart of Accounts from the Lists option.
2. In the Accounts drop-down menu, choose the Show Inactive Accounts option. 
3. Right-click on any inactive account and select the Edit Account option.
4. Under the Bank Feed Settings tab, check-mark the Deactivate all Online Services option.
5. Click on OK in the confirmation window.
6. Restart your QuickBooks and check the error status.
7. Duplicate the process and deactivate other inactive accounts. These resolutions will help in solving QuickBooks Error message OL-393.

Solution 4: Check your QuickBooks Desktop Company File for Errors

1. QuickBooks online banking error OL-393 can be solved by carefully checking your QuickBooks company files.  
2. QuickBooks File Doctor will repair any damage to the data file automatically. You can install the application if not downloaded otherwise. 

There is no need to worry if you cannot find a suitable solution for QuickBooks Error OL-393. There is an alternative, getting in touch with our QuickBooks Support or calling +1 (800) 314-0266, to associate with our professional team.