How to easily resolve Can’t open your company file in QuickBooks

Can't open your company file in QuickBooks can occur because of damage or some form of corruption on your hard drive where the file is stored.  

If you are searching for professional help in eradicating this error, please call +1 (800) 314-0226 immediately to avail resolutions.



How to permanently solve Cannot open QuickBooks company file?

The causes of this error include using the older version of QuickBooks or problems with the file position, such as access permissions. This error can be overcome by following the below-listed steps : 

Solution 1: Turn off hosting on your workstation.

Ensure that the Host Multi-User Access option is off. Workstations are the computers connected to your network that do not host your company files. Following the below process should help you solve I am getting an error while opening my company file -

  • Open up QuickBooks on one of the workstations.
  • Instead of opening the company file, choose the File menu and move over to Utilities.
  • If you see the Host Multi-User Access option, please do not click it. Move on to the next workstation as the current one is not the root of the problem.
  • If Stop Hosting Multi-User Access is an available option, kindly choose it.
  • Replicate all of these steps on all your workstations.


After you check all your workstations, move forward to your server computer. The server computer is the one that nominally hosts your company files. 

  • Open up QuickBooks on the server computer.
  • Open the File menu and hover over Utilities.
  • If Host Multi-User Access is an available option, please select it.
  • Toggle the on-screen settings. Repeat this process and choose the Stop Hosting Multi-User Access option. This step will reset Multi-user Mode.
  • Repeat the process once more and choose the Host Multi-User Access option. You shall have hopefully resolved queries such as I am unable to open Company File in my QuickBooks.


Solution 2: Move your company file location.

  • Your file position may be causing issues, so transfer it to your Windows desktop. Follow the below-listed steps acutely to resolve I am unable to open QuickBooks - 
  • Open up the Start menu.
  • Type in File Explorer into the Search box and open up the result.
  • Search for the folder incorporating your company file.
  • Right-click the company file and choose Copy.
  • Right-click anywhere on the desktop and choose Paste.
  • Right-click on the copied company file and choose the Rename option.
  • Open up QuickBooks. Then move to the File menu and choose the Open or restore company option.
  • Pick the recently copied company file and select Open.


If it is possible to open the copied company file, then the file location is the problem. This step should solve QuickBooks cannot open Company File error.

Migrate the copied company file from the desktop back to the previous folder. Now use this place as your main company file from now on.

Search for the original company file you copied. Right-click on it and choose Rename. 


Solution 3: Verify your file properties.

  1. Open up the Windows Start menu and then File Explorer.
  2. Look for your company file. This step will help fix QuickBooks not responding when opening Company File.
  3. Right-click on the company file and choose Properties.
  4. Select on the Advanced tab.
  5. Click to uncheck the Compress and Encrypt boxes.
  6. Click on OK and open QuickBooks as well as your company file.


Solution 4: Run a complete system repair.

  • If feasible, relocate your QuickBooks company file to another computer and open it there. If it open's on the second system, there's a difficulty with the first one.
  • Go back to the first computer and attempt to initiate your company file after each step.
  • Operate the Install Diagnostic from the QuickBooks Tools Hub.
  • Run a complete repair of your installation files.
  • Perform a clean install of QuickBooks Desktop.

If you still have problems opening your company file, it may be due to data damage, especially if you can open another file. This step will continue to give rise to QuickBooks Won't Open Company File. 

If you continue to face Can't open your company file in QuickBooks, it is not a cause for concern. You can dial +1 (800) 314-0266 or contact QuickBooks Support to find a reliable and relevant resolution.



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